If the offer is Accepted, the guest will receive an upgrade for the additional price.
If the offer is Denied, their reservation remains as it was.
Up-selling makes a big impression on your revenue’s bottom line. Re-sell your freed up lower room categories to new customers to also increase your occupancy.
Sell your higher room categories for a discounted rate instead of having them empty or upgraded for free. Have your guests decide what an upgrade is worth to them.
Enhance guest’s stay with discounted higher room categories and added services. Higher guest satisfaction equals favourable reviews and return business.
and give your front desk staff reliability and time in assigning rooms and knowing your guests’ requests before their arrivals.
Complete the setup in just minutes and start up-selling your rooms.
We are interfaced to various providers to facilitate the sending and receiving of upgrade offers.
by defining your own strategy and conditions under which your guests are offered the upgrade opportunity.
Customize the pre-arrival and up-selling message sent to your guests.
No hardware and software required.
Up-selling is easier than selling to new customers
and it helps your hotel grow quickly.
The probability of selling to a new prospect is 5-20%.
The probability of selling to an existing customer is 60-70%.
( Marketing Metrics: The Definitive Guide to Measuring Marketing Performance )
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