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Let Your Guests Bid On Room Upgrades

Enhance their experience.

Maximize your up-sell revenue.

UpsellGuru is a room up-selling system that allows hotels to offer their guests upgrades through a bidding system.

Benefits

increase
INCREASE GUEST SATISFACTION
minimize
MINIMIZE THE NUMBER OF FREE UPGRADES
revuene
INCREASE REVENUE & AVERAGE DAILY RATE
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Guest Journey

Guest Receives Pre-Stay Email
Guest Receives Pre-Stay Email
Shortly prior to their arrivals, your guests receive an automated email offering them the chance to enhance their experience in your hotel.
  • Fully automated via PMS interface
  • Define your own strategy & target market
  • Email is fully customizable
star
83%
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64%
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Guest Bids On Room Upgrade…
Guest Bids On Room Upgrade…
By moving the slider, your guests can place a bid for one or several room types.
  • Colours indicate the offer strength
  • Minimum & maximum offers are set by the hotel
The hotel decides if to accept or deny the upgrade offer. If the offer is accepted, the guest will receive an upgrade for the additional price. If the offer is denied, their reservation remains as it was.
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14%
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up to €15000
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...and purchase extra services
...and purchase extra services
Offer your guests the chance to purchase additional services from a customised guest service menu.
Most popular extras:
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8%
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up to €5500

A Selection of Our Customers

Pricing

FLEXIBLE PRICING PLAN
FLEXIBLE PRICING PLAN
NO LOCK-IN CONTRACT
NO LOCK-IN CONTRACT
NO SET-UP FEES
NO SET-UP FEES
Please choose a your name.
Please choose a your email.
the news

In The News

Book, bid and win: UpsellGuru enhances up-selling strategy for hoteliers
Book, bid and win: UpsellGuru enhances up-selling strategy for hoteliers
Breakfast, airport transfers, room amenities, total room upgrades, lounge access, and even late check-in/early check-out are now part of the game, with once complimentary packages now being turned into choices that guests can avail of at a discount.
Ellenborough Park Hotel drive additional revenue through UpsellGuru
Ellenborough Park Hotel drive additional revenue through UpsellGuru
Ellenborough Park Hotel have harnessed the power of upselling and generated an additional £6,600 in the first 3 months through upsells including room upgrades and in room purchases thanks to the sleek partnership provided by UpsellGuru and Guestline.
Up-Selling At The Top End Of Town
Up-Selling At The Top End Of Town
UpsellGuru empower guests to decide what an upgrade is worth to them by placing a bid on higher room categories, prior to their arrival. It is the hotel’s choice whether to accept or deny the offer.
Upselling At Every Stage Of The Guest Cycle
Upselling At Every Stage Of The Guest Cycle
From airlines to fast food restaurants, all kinds of businesses use upselling and cross-selling to increase their business’ growth and profitability.

Get In Touch With Us

If you have any general inquiries, questions or suggestions, please send us an email to: info@upsellguru.com

  • UpsellGuru Europe - Frankfurt, Germany

    +49 172 575 1707

  • UpsellGuru United Kingdom

    +44 07715 682241

  • UpsellGuru Asia - Kuala Lumpur, Malaysia

    +60 18 286 0265

Next event:
27/06/2018: HSMA eDay 2018 - Our Managing Director Karl Schmidtner will present UpsellGuru in the "3 Minutes of Fame" Session. You can also look forward to a great program with inspiring keynote speeches, workshops, interactive sessions, space for open discussions and a comprehensive update on all news from the fields of distribution, eCommerce, marketing & revenue management.
HSMA eDay 2018
register