Room Upgrades
Your guests will be able to request a room upgrade prior to their arrivals via UpsellGuru’s dynamic bidding system.
Set floor & ceiling prices, we yield the range according to occupancy.Offers are accepted according to room availability and offer strength.
Automated – from sending of the request to the updating of the PMS.
Why should we use a bid-for-upgrade system?
Bidding generates higher conversions, revenue and engagement from guests.
Extra Services
Offer guests the chance to personalize their stay from a fully customizable guest service menu.
Personalize your guest service menu - guests receive tailored offers.
Completely customize your offers and packages - be creative!
Personalization increases guest satisfaction – and your bottom line.
What is the average conversion rate on upsells?
Average conversion is 12% for rooms and 14% on extras.
Customized
Sending customized & branded emails and upgrade offers guarantee a higher engagement and conversion.
Guests communicating with your hotel brand - not a 3rd-party.Stunning emails, designed to convert, impress and engage your audience.
Smart guest segmentation - target the right upsell to the right guest.
Can we also send other pre-stay, in-house and post-stay emails?
UpsellGuru can handle pre stay, in-house & post stay entire guest journey.
Bidding & Dynamic Pricing
What can be more dynamic than a bidding system? We yield & calculate the best pricing for optimal conversion and revenue.
Set floor & ceiling prices, our dynamic pricing sets the perfect bid range.
Intelligent pricing yield - room availability, LOS, day of week and more.
Up to 25% higher conversions with bid-for-upgrade vs fixed price offers.
What is the difference between 1 and 2-way integrations?
2- way integrations are 100% automated. 1-way requires minimal work to update your PMS. *Visit our Integrations page
Extranet
Your Upsell Control Center – all your up-sells, transactions and reports in one place.
Reporting and insights - understand and fine-tune your upsell strategy.Group Dashboard - single login to all your properties and reporting.
Simple setup - access to all your upselling items.
How do I get started? How long is the setup process?
Setup, training and go-live in just a few hours. Book a demo and get started.