In-House Communication

Our in-house solutions facilitate communication with your guests, reduce your team's workload and promote upselling

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Hotel Directory

Our digital Hotel Directory keeps your guests informed, supports your services and promotes upsells.

  • Upload your room service, restaurant, spa menus, etc.
  • Use your hotel directory to convert upsells.
  • Accessible via email, SMS or QR Code.
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Guest Messaging

Communicate with your guests during their stay, via SMS or email. Upsell, send promotions & information.

  • Send upsell offers during the guest stay, e.g. Dinner package on arrival or late Check-out 1-day pre-departure.
  • Offer in-house upsells based on what your guests booked at the pre-arrival stage or based on guest segmentation.
  • Send a welcome message, inform of services or promotions (e.g., “Happy Hour” at the bar).
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Chatbot Integration

Integrate an AI Chatbot into the Hotel Directory to automate your guest communication, and of course – upsell!

  • Free-up front-desk and back-office from frequently asked questions
  • Offer upsells in-house if guests enquire about particular services (e.g. "What time is check-out?")
  • Auto-translation from 100+ languages